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Technical support services provider iYogi, which has more than 100,000 consumer and small-business customers around the world, has chosen an advanced technology platform from Verizon Business to help it deliver outstanding customer service while supporting rapid growth. Verizon Business delivered an integrated IP networking and applications management solution that met those objectives, while also setting the stage for the future deployment of advanced unified communications solutions.

The Verizon Business solution enables secure, reliable and scalable service by combining an IP voice and data network connecting iYogi operations in Australia, Canada, the U.K. and the U.S., with co-location of the company’s core business application servers in Verizon Business’ Los Angeles data centre. Verizon Business’ secure and fully redundant facilities help the company minimize any potential customer service interruption.

Vishal Dhar, president of marketing, iYogi said: “Our global footprint is continuing to expand, so we needed to identify a partner with the reach, experience and solutions to support our ongoing growth. Verizon Business, with its strong track record in the delivery of excellent global communications and IT solutions, was the ideal choice. The team demonstrated a great understanding of our business needs and quickly deployed a solution that enables us to more securely and reliably serve our customers. We’re already realizing cost and management efficiencies, but more importantly, our customers are reaping real benefits.”